FOCUS BUDDY Support

App technical support

FOCUS BUDDY Support

Need help with FOCUS BUDDY? Contact our support team for app issues, feedback, account questions, or feature requests.

Contact Us

Company

深圳海吉雅健康科技有限公司

Before Contacting Support

To help us locate the issue faster, please include the following details when sending an email.

  • Your device model
  • Your iOS version
  • The FOCUS BUDDY app version
  • A clear description of the problem
  • Screenshots or screen recordings, if available

App issue or crash

Please restart the app and check whether the issue repeats. If it does, email us with the details above.

Account or login question

Contact support with the account identifier you used in the app. Do not send passwords or verification codes.

Feedback and feature requests

We welcome suggestions that can make FOCUS BUDDY more useful and comfortable to use.